Online Returns Policy
Perri Cutten is happy to exchange or refund full priced items for “change on mind” within 14 days of receiving your package for Australian and New Zealand customers, or 21 days for other countries. All returns must be returned to the online store and will not be accepted in any Perri Cutten boutiques or David Jones stores. Merchandise purchased in Perri Cutten stores will not be accepted if returned via the online store.
To be eligible for return, garments must be:
Full price and with its original tags and packaging. Garments must not be worn, altered, washed or damaged. Returned within 14 days of the purchase for Australia, 21 days of the purchase for all other countries. Perri Cutten will not accept damage or missing merchandise caused by unsecured postage satchels.
Markdown Items:
If the item is permanently marked down, you will be issued with an online credit note. You are able to exchange for change of size, if your desired size is not available you will be then issued with an online credit.
Outlet items:
There are no exchanges, credit notes or refunds on products purchased through the outlet store.
Delivery
Once your order has been placed you will receive a confirmation email with your order number.
Domestic orders will be dispatched in 3-5 days working days on confirmation of you order, once your order is dispatched please allow 3-5 working days for delivery.
Express orders will be dispatched in 1-2 working days on confirmation of your order, once your order is dispatched please allow 1-2 working days for delivery.
International orders will be received between 7 and 14 working days. Once your order has been dispatched from the warehouse you will receive an email from Australia post with your tracking consignment number.
Deliveries will arrive between 8am - 6pm, Monday to Friday.
